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Privacy Policy

Effective Date: 18 March 2026 · Last Updated: 18 March 2026

WinsProposal ("we", "us", "our") is operated by Polsia Inc. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our AI proposal generation service at winsproposal.com.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and India's Digital Personal Data Protection Act 2023 (DPDPA).

1. Data Controller

WinsProposal (operated by Polsia Inc.) is the data controller for the personal data processed through this service.

Contact: privacy@winsproposal.com

2. Data We Collect

Data TypeWhat We CollectLawful BasisRetention
Account DataEmail address, name, hashed passwordContract performanceUntil account deletion
Proposal ContentRFP text you upload, AI-generated proposals, knowledge base entriesContract performanceUntil account deletion
Usage DataDaily proposal generation counts, feature usageLegitimate interest (rate limiting, product improvement)Until account deletion
Payment DataSubscription status and plan type. Card details are held solely by Stripe/Razorpay.Contract performanceActive subscription + 7 years (financial records)
Analytics DataAnonymous visitor ID, page viewsConsent90 days
Consent RecordsCookie and marketing preferences, timestampsLegal obligationDuration of account + 3 years

3. How We Use Your Data

  • Providing the service: Generating AI proposals, storing your knowledge base, tracking usage limits
  • Account management: Authentication, subscription management, billing
  • Product improvement: Aggregated, anonymised analytics to improve features (only with consent)
  • Legal compliance: Maintaining records required by law, responding to lawful requests

We do not sell your personal data. We do not use your proposal content to train AI models.

4. AI Processing

When you generate a proposal, your RFP text and knowledge base context are sent to our AI provider (OpenAI) for processing. This data is:

  • Transmitted over encrypted connections (TLS 1.2+)
  • Not used by the AI provider to train their models (per our data processing agreement)
  • Not stored by the AI provider beyond the API request lifecycle

5. Data Processors (Sub-processors)

ProcessorPurposeLocationSafeguards
OpenAIAI proposal generationUnited StatesStandard Contractual Clauses (SCCs)
NeonDatabase hostingUnited States / EUSCCs, SOC 2
RenderApplication hostingUnited StatesSCCs, SOC 2
StripePayment processing (USD)United States / EUPCI DSS Level 1, SCCs
RazorpayPayment processing (INR)IndiaPCI DSS Level 1

6. International Data Transfers

Your data may be transferred to and processed in the United States. For transfers from the UK/EEA, we rely on:

  • Standard Contractual Clauses (SCCs) as approved by the UK ICO and European Commission
  • Data processing agreements with all sub-processors
  • Additional technical measures including encryption at rest and in transit

You can set your preferred data region in your account settings. While we cannot guarantee data will only be stored in that region (due to our infrastructure architecture), we use this preference to optimise data handling where possible.

7. Your Rights

Under UK GDPR / EU GDPR, you have the following rights:

RightDescriptionHow to Exercise
AccessRequest a copy of all your personal dataApp Settings → Export Data, or GET /api/gdpr/export
RectificationCorrect inaccurate personal dataEdit your profile in the app
ErasureDelete your account and all associated dataApp Settings → Delete Account, or DELETE /api/gdpr/account
Data PortabilityReceive your data in a machine-readable format (JSON)App Settings → Export Data
Withdraw ConsentChange cookie and marketing preferences at any timeCookie banner → Preferences
ObjectObject to processing based on legitimate interestEmail privacy@winsproposal.com
ComplaintLodge a complaint with a supervisory authorityUK: ico.org.uk

We will respond to all data rights requests within 30 days. Data export and deletion are available instantly through the app.

8. Cookies and Local Storage

Essential (Always Active)

  • wp_token — JWT authentication token (localStorage)
  • wp_lang — Language preference (localStorage)
  • wp_cookie_consent — Your consent preferences (localStorage)

Analytics (Requires Consent)

  • polsia_vid — Anonymous visitor ID for page view analytics (localStorage)

We do not use third-party tracking cookies. The analytics beacon only fires after you grant analytics consent.

9. Data Security

  • Passwords are hashed using bcrypt (10 rounds)
  • All data transmitted over HTTPS (TLS 1.2+)
  • Database connections use SSL encryption
  • Payment data is handled exclusively by PCI-compliant processors
  • JWT tokens expire after 30 days

10. Data Retention

  • Active accounts: Data retained for the duration of your account
  • Deleted accounts: All personal data erased immediately. A minimal deletion audit record (email + timestamp) is retained for 3 years for legal compliance.
  • Analytics data: 90-day rolling window
  • Financial records: 7 years after subscription ends (legal requirement)

11. Children

WinsProposal is not directed at individuals under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notice. The "Last Updated" date at the top reflects the most recent revision.

13. Contact Us

For privacy-related inquiries, data requests, or complaints:

  • Email: privacy@winsproposal.com
  • Data Protection Authority (UK): Information Commissioner's Office (ICO)

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